Tell us what happened.
Describe what you saw, heard or were trying to do. You do not need the technical name for the problem.
Upper East Side · East 82nd Street · Since 2004
Computer Repair, Mac Repair, Gaming PCs and Cybersecurity on the Upper East Side
Your computer may not start, your Mac may have gone dark, your gaming computer may be acting up, or a security warning may have appeared on your screen. You do not need to know the technical cause before you contact us.
A DriveTech diagnosis finds the problem, explains what we found and gives you clear options. We repair PCs and Macs, repair gaming laptops and desktops, recover data, remove malware and install firewalls for homes and professional offices. We examine the device, explain what we find and provide an estimate before repair work begins.
351 East 82nd Street
New York, NY 10028 · 212-249-4091
4.9 ★ · Over 300 Google reviews · Serving the Upper East Side since 2004 · Walk-ins Monday–Friday, 9–6
Local help from real technicians.Diagnosis before major work is authorized
4.9 ★Over 300 Google reviews
Since 2004Upper East Side service
Repair before replacementWhen repair makes sense
Difficult problems welcomeHardware, data, software & networks
Computer repair near you
A broken computer does not always need to be replaced.
Many systems that appear dead, extremely slow, or unreliable can be repaired, upgraded, or recovered for significantly less than replacement. DriveTech works with Windows PCs, MacBooks, iMacs, laptops, desktops, storage devices, networks, and business technology.
Computer will not turn onLaptop will not bootWindows blue screensMacBook problemsBroken laptop screensSlow computersOverheatingFailed SSD or hard driveBattery or charging problemsLiquid damageVirus or malwareDeleted or missing filesFailed Windows updatesData transferWi-Fi or Internet problems
Most requested services
Start with the Problem. We'll Take It from There.
You do not need to choose the perfect service or know which part failed. Pick the closest match, tell us what happened and we will determine where to start.
PC & laptop
Computer and Laptop Repair
Windows laptops and desktops that will not turn on, will not boot, crash, freeze, overheat, charge incorrectly or run painfully slowly. We diagnose hardware, storage, power, operating-system and performance problems before recommending major work or replacement parts. We repair laptop and desktop screens for most makes and models, subject to replacement-part availability.
Computer and Laptop Repair → Apple computersMac and Apple Repair
MacBook Pro, MacBook Air and iMac service for startup problems, batteries, screens, liquid damage, storage, charging and performance problems. We also help move data to a replacement Mac when the original computer can still be accessed.
Mac repair → Security cleanupCybersecurity and Malware Cleanup
Help with scam pop-ups, browser redirects, malware, suspicious remote access, unfamiliar programs and accounts that may have been compromised. A computer that behaves strangely is not always infected; failing hardware can look like malware. We examine the computer, explain what we find and discuss the safest next step before we clean or change anything.
Malware removal → Protect the files firstData Recovery
Failed hard drives and SSDs, external drives, deleted files, damaged file systems and computers that no longer start. After examining the device, we explain what may be recoverable and what the safest next step is. Recovery depends on the type of failure and what has already been tried.
Data recovery help → Gaming PCsGaming Laptops and Desktops, Any Brand
We diagnose and repair gaming laptops, gaming desktops and custom-built PCs of any brand. Whatever the symptom, we examine the complete system, find the cause and explain the repair or upgrade options. We also perform upgrades, custom builds, thermal service and component replacement when parts are available. First-time builders are welcome.
Tell Us What Happened → Homes & officesFirewalls and Business IT
Firewall installation and configuration, secure Wi-Fi, separate work and guest networks, secure remote access, Microsoft 365, Google Workspace, backups, new-computer setup and technical support for homes, medical offices, law firms and other professional offices.
Firewalls and networking →Data recovery
Important: If a drive clicks, disappears or repeatedly fails, stop using it.
Set the original device aside and do not use it. Do not erase it, reformat it or install recovery software onto it. Continued use can make the damage worse.
More than a repair shop
Firewalls and IT for Homes and Professional Offices
A firewall should fit the way the network is actually used. A medical office, law firm and home do not have the same computers, Wi-Fi, remote-access needs or risks.
We start by looking at what is connected: computers, printers, phones, cameras, storage, smart devices and anything else using the network. We then recommend and configure the firewall and network settings that fit the environment, and explain what they do in plain language.
Why people come to DriveTech
How a DriveTech Diagnosis Works
Local. Experienced. Able to solve difficult technology problems.
We examine the device.
A DriveTech diagnosis looks for the cause instead of assuming the first visible symptom is the whole problem.
We explain what we find.
We tell you what the evidence shows, what your practical options are and whether repair, recovery, an upgrade or replacement makes more sense.
You decide what happens next.
We examine the device, explain what we find and provide an estimate before repair work begins. If a repair requires specialized equipment or an outside repair facility, we explain why, discuss the additional cost and get your approval before sending the device anywhere.
Trusted by NYC customers
Trusted by New York City Customers
Real feedback from repair customers. Public review excerpts are shown word for word and link to DriveTech's public review listing.
★★★★★“Excellent quick service at reasonable prices.”
★★★★★“Saved me a lot of time and buying a new computer!”
★★★★★“Left the store after 30 mins with a working laptop and all of the data the Apple Store thought I had lost.”
4.9 ★ · Over 300 Google reviews
Serving the Upper East Side & Manhattan
Visit DriveTech on East 82nd Street
DriveTech is located on Manhattan's Upper East Side, convenient to Yorkville, Carnegie Hill, Lenox Hill, Midtown East and the East 70s, 80s and 90s. Customers come to DriveTech from across New York City and the surrounding area, including Brooklyn and New Jersey, for advanced repair and data recovery.
DriveTech, Inc. · 351 East 82nd Street · New York, NY 10028 · 212-249-4091 · Monday–Friday, 9:00 AM–6:00 PM
Walk-ins are welcome Monday–Friday, 9–6. Call first if your data is at risk, liquid was spilled, a drive is making unusual noises, or you want to discuss a custom computer or firewall project.
Before you visit
Clear Answers Before You Visit
Call if the computer contains important data, has liquid damage, or is making unusual mechanical sounds.
Do you repair both Windows computers and Macs?
Yes. We diagnose and repair Windows laptops and desktops, MacBooks, iMacs, gaming laptops and desktops, and custom-built PCs. That includes storage, startup, battery, charging, overheating, screen, operating-system and performance problems. We repair laptop and desktop screens for most makes and models, subject to replacement-part availability.
Do you repair Apple computers?
Yes. We work on MacBook Pro, MacBook Air and iMac computers, including startup problems, batteries, screens, liquid damage, storage and transferring data to another Mac.
What does your cybersecurity help cover?
We help with malware, scam pop-ups, suspicious remote access, unfamiliar programs, compromised email or online accounts, security checkups and recovery after something has gone wrong. For offices, we also offer email security, secure Wi-Fi, firewalls and backups.
Do you install firewalls for medical offices, law firms and homes?
Yes. We examine what is connected to the network, then install and configure a firewall to fit the environment. Available options include separate work and guest networks and secure remote access. Contact DriveTech to discuss business IT, Microsoft 365, Google Workspace, firewalls, backups and cybersecurity support.
Do you repair gaming laptops and desktops?
Yes. We diagnose and repair gaming computers of any brand, including custom-built systems. Because gaming computers can develop many different hardware, software, power, cooling and performance problems, we examine the complete system instead of assuming one component is responsible. We then explain what we found and discuss the repair or upgrade options.
Can you recover my data?
We work on failed hard drives, SSDs, external drives, deleted files, corrupted systems and computers that will not start. After examining the device, we explain what may be possible. The result depends on the failure and what has already been tried. No recovery result is guaranteed before evaluation.
How long does a repair take?
Timing depends on the problem, parts availability and whether specialized work is required. Some straightforward repairs may take one or two business days, while complicated or parts-dependent jobs can take several weeks or longer. After examining the device, we provide an estimated timeframe and let you know if it changes.
What if my repair needs specialized equipment?
If a repair requires specialized equipment or an outside repair facility, we explain why, discuss the additional cost and get your approval before sending the device anywhere.
Can a slow computer be upgraded instead of replaced?
Sometimes. A compatible computer may benefit from an SSD, additional memory, a software repair, cleanup or data transfer. We check the model and its condition before recommending an upgrade.
Should I call before bringing something in?
Walk-ins are welcome Monday–Friday, 9–6. Call first if the problem is urgent, data is at risk, liquid was spilled, or the device is making unusual mechanical noises.
Do you help businesses as well as individuals?
Yes. We help both businesses and individuals. Repair and data recovery are handled through the shop. Contact DriveTech to discuss business IT, Microsoft 365, Google Workspace, firewalls, backups and cybersecurity support. Ongoing and monthly support is available.
Where is DriveTech?
DriveTech is at 351 East 82nd Street, New York, NY 10028, on Manhattan's Upper East Side. Customers come to DriveTech from across New York City and the surrounding area, including Brooklyn and New Jersey, for advanced repair and data recovery.
Something Broke?
You Don't Need the Technical Name.
Tell us what happened: the laptop that will not start, the MacBook that went dark, the pop-up asking for money, the gaming computer that is acting up, the drive making strange noises or the office network nobody has reviewed in years. We will examine the problem, explain what we find and provide an estimate before repair work begins.
351 East 82nd Street, New York, NY 10028 · Monday–Friday, 9:00 AM–6:00 PM